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Tone for Recovery

Double your abandoned cart recovery overnight

With Tone, you get a team of real people who text the people who abandon their cart. By engaging and educating via text, we convert sales that otherwise would be lost.

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How Tone Abandoned Cart Recovery Works

STEP 1

Shopper abandons their checkout before completing a purchase

Small questions, about things like shipping times, sizing, pricing, returns, or product features can get in the way of people completing a purchase. They do not have time to do the research themselves, so they leave and never come back.

Average Abandoned Checkout Rate is 68%
STEP 2

Our tech-enhanced humans text shoppers and offer to help

90% texts are opened within 3 minutes or less. While only 45% of abandoned cart emails are ever opened. A personal text is the best way to win back the attention of a customer you lost at the last minute.

90% SMS Open Rate
45% Email Abandoned Checkout Open Rate
STEP 3

By answering questions quickly and accurately, we convert more sales.

You set the tone and we send the texts. Through text conversations, we’re able to educate, delight, and convert more customers.

5-minute average response time
Easy Conversation Feedback System

Ready to give it a try?

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Used by the best-in-class e-commerce brands

USUAL WINEShttps://tonemessaging.com
INHhttps://tonemessaging.com
APOLIShttps://tonemessaging.com
THIRD LOVEhttps://tonemessaging.com
SUMMERBOARDhttps://tonemessaging.com
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The Tone difference

We’ve developed technology that allows our
agents to respond faster, more accurately,
and more on-brand than any other platform.

Ready to give it a try?

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shopify

SHOPIFY

CUSTOM

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MAGENTO

Seamless integration with your favorite platforms

Track sales directly through your Shopify, Magento, or custom e-commerce platform.

5x ROI guarantee - or your
money back

1000+ online brands already using Tone
3 minute Response Time
0 Internal customer Support Reps needed
9X average ROI

Get started with Tone today

Convert 24% more sales with Conversational SMS Sales.
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14-Day Free Trial
15 Minute Set-Up
9x Average ROI
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