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LiveText
Text with the people already on your website
Convert more of your website traffic by giving people a number they can text to get answers to simple questions.
How Tone LiveText Works
STEP 1
A shopper has a question, so they text a number to get a quick answer.
People don’t have the time to trade emails, and they won’t stay on your site long enough for live chat to be effective. Texting is the quickest, most human way to answer simple questions that get in the way of purchases.
Faster Than Email
More Flexible Than Live Chat
STEP 2
Our tech-enabled humans respond in 5 minutes or less
We start with your FAQ’s and our system optimized over time. Powered by propriatary tech, our live agents quickly and skillfully answer questions via text about things like: shipping times, sizing, pricing, colors, and more.
5-minute response time
3,000,000+ unique Responses
STEP 3
By answering questions quickly and accurately, we convert more sales.
Timing is everything. By providing quick and human answers, we convert customers who otherwise would leave without buying. Plus: our TCPA-compliant text flows mean that you can re-engage them for future promotions.
higher website conversion
higher ltv
Ready to give it a try?
Used by the best-in-class e-commerce brands
USUAL WINEShttps://tonemessaging.com
INHhttps://tonemessaging.com
APOLIShttps://tonemessaging.com
THIRD LOVEhttps://tonemessaging.com
SUMMERBOARDhttps://tonemessaging.com
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The Tone difference
We’ve developed technology that allows our
agents to respond faster, more accurately,
and more on-brand than any other platform.
agents to respond faster, more accurately,
and more on-brand than any other platform.
Ready to give it a try?
SHOPIFY
CUSTOM
MAGENTO
Seamless integration with your favorite platforms
Track sales directly through your Shopify, Magento, or custom e-commerce platform.
5x ROI guarantee - or your
money back
1000+ online brands already using Tone
3 minute Response Time
0 Internal customer Support Reps needed
9X average ROI
Get started with Tone today
Convert 24% more sales with Conversational SMS Sales.
14-Day Free Trial
15 Minute Set-Up
9x Average ROI